Returns
Blue Ribbon Fastener Return Policy
Unopened items that are not manufactured to blueprint, or are otherwise designated Non-Cancelable Non-Returnable (NCNR) during order acknowledgement, are able to be returned within 30 days of delivery for a credit.
Orders are NCNR if they meet any of the following criteria:- They were manufactured to blueprint
- They had a secondary process done to them (i.e. stripping, plating, painting, kitting, drilling, etc.)
- They were marked NCNR at the time of order confirmation
- The ship date is 12 months past the order date
Restocking fees of 20% are assessed on returns that meet these criteria. Return freight is the responsibility of the buyer.
RMA’s are required for returns to be processed, and credits will be issued within 5 business days of material being received.
If any item needs to be returned, please send a written request via email and an RMA will be issued.
DON’T WANT TO BUY FASTENERS DIGITALLY?
Contact one of our product specialists directly for old school service.
(847) 673-1248